Joey Moore
New member
MARKET OVERVIEW:
The global telecom operations management market is poised for significant growth, with an estimated value of USD 74.1 billion in 2024. This market is expected to reach USD 121.5 billion by 2033, driven by an impressive growth rate of 5.36% CAGR from 2025 to 2033. The increasing complexity of telecom infrastructures, rising operational costs, and the growing need for efficient service management are key factors accelerating this expansion. Moreover, the shift toward next-generation technologies like 5G and cloud-based systems is enhancing market opportunities.
STUDY ASSUMPTION YEARS:
Technological Advancements:
The adoptions of next-generation technologies such as 5G networks and advanced business support systems (BSS) are further propelling the adoption in the telecom operations management market. Next-gen technologies like over-the-top (OTT) platforms support telecom providers to manage increasingly complex infrastructures while optimizing network and service operations. Growth of artificial intelligence (AI) and machine learning in operations support systems (OSS) increase the chances of predictive maintenance, reducing downtime, and enhancing customer experience. Cloud-based solutions help telecom operators achieve seamless scalability in their operations in terms of elevating operational efficiency as well as reducing costs.
Regulatory Support and Infrastructure Development:
On the international level, infrastructure development has been given priority regarding the construction of telecommunication infrastructure, particularly since the inception of 5G networks. Regulatory bodies often encourage these advancements through frameworks and incentives for infrastructure expansion and network upgrades. These regulatory movements are also critical for telecom companies to create and implement advanced telecom management solutions. Besides, the regulatory push on higher data security standards and operational transparency prompts telecom operators to adopt more sophisticated management systems to ease compliance.
Growing Consumer Demand:
The increase in miles of mobile internet users and demand for high-speed data services are the major driving factor for the market on telecom operations management. Rising expectations from customers towards seamless service delivery also drive increased demand for advanced management solutions, so that telecom operators are forced to meet this demand. Apart from that, a growing personal and business dependence on mobile- and internet-based services calls for better service fulfillment, fault management, and end-user customer support, which can all be managed through telecom operations management systems.
MARKET SEGMENTATION:
The telecom operation management market is experiencing radical technological transformation in terms of 5G network management and cloud-based platforms. The other field that telecom operators are adopting more of AI and machine learning is focused on efficiency in operations, predictive maintenance, and customer service. Digitization trend is also yet another factor that pushes companies into adopting more sophisticated and data-driven telecom solutions to service delivery and cut down on operational costs.
KEY PLAYERS:
Accenture plc, Amdocs, Cisco Systems Inc., Comarch SA, Hewlett Packard Enterprise Company, Huawei Technologies Co. Ltd., International Business Machines Corporation, NEC Corporation (AT&T Inc.), Nokia Corporation, Oracle Corporation, SAP SE, Tata Consultancy Services Limited and Telefonaktiebolaget LM Ericsson
If you require any specific information that is not covered currently within the scope of the report, we will provide the same as a part of the customization.
About Us:
IMARC Group is a global management consulting firm that helps the world's most ambitious changemakers to create a lasting impact. The company provides a comprehensive suite of market entry and expansion services. IMARC offerings include thorough market assessment, considerations studies, company incorporation assistance, factory setup support, regulatory approvals and licensing navigation, branding, marketing and sales strategies, competitive landscape and benchmarking analyses, pricing and cost research, and procurement research.
The global telecom operations management market is poised for significant growth, with an estimated value of USD 74.1 billion in 2024. This market is expected to reach USD 121.5 billion by 2033, driven by an impressive growth rate of 5.36% CAGR from 2025 to 2033. The increasing complexity of telecom infrastructures, rising operational costs, and the growing need for efficient service management are key factors accelerating this expansion. Moreover, the shift toward next-generation technologies like 5G and cloud-based systems is enhancing market opportunities.
STUDY ASSUMPTION YEARS:
- BASE YEAR: 2024
- HISTORICAL YEAR: 2019-2024
- FORECAST YEAR: 2025-2033
- The market size was valued at USD 74.1 billion in 2024, and it is projected to reach USD 121.5 billion by 2033.
- The market is expanding at a CAGR of 5.36% during the forecast period (2025-2033).
- Cloud-based deployment modes are gaining prominence due to their cost-effectiveness and scalability.
- Increased mobile internet usage and telecom operators' need for enhanced service management are key growth drivers.
- The integration of 5G technology and next-gen telecom systems is creating lucrative opportunities for market players.
- Telecom companies are adopting advanced billing, revenue, and network management solutions to enhance operational efficiencies.
Technological Advancements:
The adoptions of next-generation technologies such as 5G networks and advanced business support systems (BSS) are further propelling the adoption in the telecom operations management market. Next-gen technologies like over-the-top (OTT) platforms support telecom providers to manage increasingly complex infrastructures while optimizing network and service operations. Growth of artificial intelligence (AI) and machine learning in operations support systems (OSS) increase the chances of predictive maintenance, reducing downtime, and enhancing customer experience. Cloud-based solutions help telecom operators achieve seamless scalability in their operations in terms of elevating operational efficiency as well as reducing costs.
Regulatory Support and Infrastructure Development:
On the international level, infrastructure development has been given priority regarding the construction of telecommunication infrastructure, particularly since the inception of 5G networks. Regulatory bodies often encourage these advancements through frameworks and incentives for infrastructure expansion and network upgrades. These regulatory movements are also critical for telecom companies to create and implement advanced telecom management solutions. Besides, the regulatory push on higher data security standards and operational transparency prompts telecom operators to adopt more sophisticated management systems to ease compliance.
Growing Consumer Demand:
The increase in miles of mobile internet users and demand for high-speed data services are the major driving factor for the market on telecom operations management. Rising expectations from customers towards seamless service delivery also drive increased demand for advanced management solutions, so that telecom operators are forced to meet this demand. Apart from that, a growing personal and business dependence on mobile- and internet-based services calls for better service fulfillment, fault management, and end-user customer support, which can all be managed through telecom operations management systems.
MARKET SEGMENTATION:
- Breakup by Software Type:
- Billing and Revenue Management: Solutions for managing customer billing, invoicing, and payment processes efficiently.
- Customer and Product Management: Software for managing customer relationships, product offerings, and service upgrades.
- Service Fulfillment and Assurance: Tools for ensuring timely delivery and quality assurance of telecom services.
- Resource Inventory Management: Systems for tracking and managing network and service resources.
- Network Management: Solutions for monitoring and optimizing network performance and availability.
- Service Delivery Platform: Platforms designed to deliver telecom services and applications to customers.
- Breakup by Service:
- Planning and Consulting: Services that offer strategic advice and planning for telecom operators to improve operations.
- Operations and Maintenance: Services focused on the ongoing maintenance and optimization of telecom systems and infrastructure.
- System Integration: Solutions to integrate various telecom management systems into cohesive operations.
- Managed Services: Outsourced management of telecom operations to third-party service providers.
- Breakup by Deployment Mode:
- On-premises: Solutions that are deployed on-site within the telecom operator's facilities.
- Cloud-based : Cloud-based telecom operations management solutions providing flexibility and scalability.
- Breakup by Region:
- North America (United States, Canada)
- Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, Others)
- Europe (Germany, France, United Kingdom, Italy, Spain, Russia, Others)
- Latin America (Brazil, Mexico, Others)
- Middle East and Africa
The telecom operation management market is experiencing radical technological transformation in terms of 5G network management and cloud-based platforms. The other field that telecom operators are adopting more of AI and machine learning is focused on efficiency in operations, predictive maintenance, and customer service. Digitization trend is also yet another factor that pushes companies into adopting more sophisticated and data-driven telecom solutions to service delivery and cut down on operational costs.
KEY PLAYERS:
Accenture plc, Amdocs, Cisco Systems Inc., Comarch SA, Hewlett Packard Enterprise Company, Huawei Technologies Co. Ltd., International Business Machines Corporation, NEC Corporation (AT&T Inc.), Nokia Corporation, Oracle Corporation, SAP SE, Tata Consultancy Services Limited and Telefonaktiebolaget LM Ericsson
If you require any specific information that is not covered currently within the scope of the report, we will provide the same as a part of the customization.
About Us:
IMARC Group is a global management consulting firm that helps the world's most ambitious changemakers to create a lasting impact. The company provides a comprehensive suite of market entry and expansion services. IMARC offerings include thorough market assessment, considerations studies, company incorporation assistance, factory setup support, regulatory approvals and licensing navigation, branding, marketing and sales strategies, competitive landscape and benchmarking analyses, pricing and cost research, and procurement research.