William Chan
New member
Open Source CRM works well for both small and large businesses when chosen correctly. Small teams benefit from low cost setup, flexible features, and control over data. They can start simple and grow step by step. Large businesses value Open Source CRM for customization, system integration, and data ownership. It can support many users, complex workflows, and multiple departments. Success depends on proper planning, skilled support, and regular updates. With the right approach, it adapts to changing business needs over time. This flexibility helps organizations scale without heavy system replacement costs.