Modern CRM apps require a strong data layer where customer data, relationships, business logic, security, and integrations are managed. With Microsoft Dataverse you can create the underlying data model: tables, columns, relationships, and a security model—reducing the complexity of the backend while keeping all your CRM data centralized between business apps.
Microsoft Dynamics 365 Development , however, focuses on how a developer can use Dataverse in development. For example, the developer can create a use case to run data models for leads, accounts, contacts, opportunities, and custom records so they can build specific workflows for business processes with system rules and application design based on the project.
Additional API Integrations Dataverse offers APIs that connect CRM environments to external apps, web sites, internal services, and other ERP systems. Through API integration with tiered data models, developers can ensure accurate, synchronized data between connected applications. Such integrations are essential to most CRM application development, especially for firms that use numerous different applications for their various business requirements.
Enhanced environment with security, automation, and Power Platform integration By using role-based access and automated workflows and integrating with Power Automate, your team can implement orchestrated business processes that don't require building everything from scratch. Customers of Microsoft Dynamics 365 Services can leverage the power of the underlying Dataverse infrastructure to enhance and customize their CRM applications to meet their operational requirements.
Microsoft Dynamics 365 Development , however, focuses on how a developer can use Dataverse in development. For example, the developer can create a use case to run data models for leads, accounts, contacts, opportunities, and custom records so they can build specific workflows for business processes with system rules and application design based on the project.
Additional API Integrations Dataverse offers APIs that connect CRM environments to external apps, web sites, internal services, and other ERP systems. Through API integration with tiered data models, developers can ensure accurate, synchronized data between connected applications. Such integrations are essential to most CRM application development, especially for firms that use numerous different applications for their various business requirements.
Enhanced environment with security, automation, and Power Platform integration By using role-based access and automated workflows and integrating with Power Automate, your team can implement orchestrated business processes that don't require building everything from scratch. Customers of Microsoft Dynamics 365 Services can leverage the power of the underlying Dataverse infrastructure to enhance and customize their CRM applications to meet their operational requirements.