vfix_issues
New member
If your SHEIN package missing , follow these steps to resolve the issue:
- Check the Tracking Information: Verify the delivery status using the tracking number provided by SHEIN. Sometimes, packages are marked as delivered even when they're still on the way.
- Contact the Carrier: Reach out to the carrier (eg, USPS, DHL) for more details about your delivery. They might provide insights on where the package was left.
- Wait a Few Days: occasionally, packages arrive a few days after the estimated delivery date.
- Contact SHEIN Support: If the package is still missing, contact SHEIN's customer service for assistance. Provide your order number and tracking details for faster resolution.
- File a Claim: If the issue isn't resolved, consider filing a claim for a refund or replacement through SHEIN.