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The sales configurator also improves customer experience and engagement . By providing an interactive, self-service platform, customers can explore product variations, experiment with different options, and understand how choices impact pricing and performance. This transparency builds trust and increases customer satisfaction. Many companies integrate configurators with e-commerce platforms, allowing customers to place orders directly after finalizing their configurations. This is especially beneficial in direct-to-consumer (DTC) sales models and business-to-business (B2B) environments where rapid order processing is critical.
Product customization: allows users to select features, colors, sizes, and additional options based on availability.
Real-Time Pricing: Adjusts pricing dynamically based on user selections, offering instant quotes.
Error Prevention: Uses built-in validation rules to prevent incompatible selections.
2D/3D visualization: Provides real-time renderings of configured products.
Integration with ERP and CRM: syncs orders with enterprise resource planning (ERP) and customer relationship management (CRM) systems for seamless
operations.
Automated Bill of Materials (BOM): Generates accurate material and component lists for production.
Proposal and Quotation Generation: Creates professional, detailed quotes instantly.
The product design consultancy often works with startups and established businesses alike. For startups, they provide crucial support in transforming ideas into viable products , securing patents, and navigating funding challenges. For established companies, consultations help refresh existing product lines, improve performance, and adapt to emerging market trends.