John Brown
Member
Fiserv and Mastercard advance trusted agentic commerce through an expanded strategic partnership that brings secure, intelligent and interoperable AI-driven transaction capabilities to merchants of all sizes, helping them confidently participate in the next generation of automated commerce experiences.
Partnership Paves the Way for Secure, AI-Driven Payments
As commerce becomes increasingly digital and autonomous, merchants face new challenges in balancing innovation with security and control. To address this, Fiserv is integrating Mastercard's Secure Card on File solution to act as a network token requestor on behalf of merchants and partners, leveraging robust tokenization to help deliver secure, seamless transactions across the ecosystem.In parallel, Fiserv will adopt the Mastercard Agent Pay Acceptance Framework, establishing a secure, scalable architecture that enables AI agents to transact on behalf of consumers with strong authentication, tokenization, fraud prevention and governance. This framework makes it easier for merchants to engage in agentic commerce while maintaining control of customer relationships and unlocking new revenue opportunities.
Why Trusted Agentic Commerce Matters
Agentic commerce refers to a new form of shopping where AI agents autonomously handle tasks such as searching for products, comparing options and completing purchases on behalf of consumers. These experiences promise greater personalization, efficiency and convenience, but they also require trusted infrastructure to ensure payments and interactions remain secure and transparent.By embedding tokenization and strong authentication into agentic transaction flows, the Fiserv-Mastercard collaboration helps merchants:
- Authenticate payments securely: Strong authentication ensures that AI agents acting on behalf of users are validated and that transactions are properly authorized.
- Prevent fraud and maintain governance: Built-in fraud safeguards and governance measures help differentiate legitimate AI agent activity from malicious bots or unauthorized actions.
- Simplify merchant participation: By offering frameworks that integrate with existing payment systems and tools, merchants can adopt agentic commerce capabilities without overhauling their current infrastructure.
Leadership Insights on Innovation and Growth
“Sanjay Saraf, SVP and Global Chief Product Officer, Merchant Solutions at Fiserv, said the partnership establishes a foundation for secure, intelligent and interoperable agentic commerce experiences,” building on trusted standards to help merchants confidently participate in the evolving commerce landscape.Chiro Aikat, Co-President, US, at Mastercard, added that “agentic commerce is transforming payments by creating smarter, more intuitive experiences for both merchants and consumers,” simplifying transactions and enabling faster, more personalized interactions.
What This Means for Merchants and the Payments Ecosystem
The expanded collaboration positions Fiserv one of the world's largest payment processors and Mastercard at the forefront of agentic commerce infrastructure, helping merchants harness AI-driven shopping patterns while preserving transaction integrity and customer trust.With tokenization, authentication and governance embedded into next-generation payment flows, merchants and partners can support emerging commerce models with confidence unlocking new efficiency and experiences as AI agents play a greater role in purchasing behavior.
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