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Visa and Citizenship Inquiries
We kindly request that you refrain from contacting the Australian High Commission for visa or citizenship inquiries.
Please be aware that the Australian High Commission does not handle visa-related queries, citizenship matters, or provide visa application updates. Our staff is unable to offer guidance on the process of applying for an Australian visa.
For more detail please visit: Australia Visa from Pakistan
If you've missed a call from the Australian High Commission, please do not attempt to call back. We will be in touch to reschedule the call.
For inquiries related to your visa application, including complex issues or information not found on the Department of Home Affairs website, you can reach out to the Global Service Centre (GSC) at +61 2 6196 0196. The GSC operates from Monday to Friday, 9 am to 5 pm AEST. Please have your identification documents ready for verification.
General Visa and Citizenship Information
The Department of Home Affairs does not provide migration advice or assist in selecting the right visa for your situation. For assistance in applying for a visa, you may consider engaging a registered migration agent. Additional information can be found on the Office of the Migration Agents Registration Authority website.
Most Australia visa and citizenship applications can be submitted online through ImmiAccount. You can also check your visa application's status by logging in to your ImmiAccount.
If you already possess a visa, you can verify your visa status and entitlements through the Visa Entitlement Verification Online system.
For information on current visa processing times, please visit the global visa processing times page. Please refrain from seeking progress updates if your application falls within the global visa processing times.
In case your circumstances have changed or are about to change, and they may affect your visa, please inform the Department of Home Affairs accordingly.
If you have feedback for the Department of Home Affairs, you can submit it through the compliments, complaints, and suggestions online form.
For information on citizenship by descent for your child, please refer to the Home Affairs website.
Refugee and Humanitarian Program
If you are residing outside Australia and require humanitarian protection, there may be options for resettlement in Australia. You can find more information on how to resettle in Australia on the Department of Home Affairs website if you are located outside Australia.
To apply for a Refugee and Humanitarian (Class XB) visa, complete a Form 842 and send your application to the nearest immigration office outside Australia.
ImmiCard Collection
ImmiCards are issued to certain visa holders who do not possess a passport recognized by the Australian Government. If you have been issued an ImmiCard, you can arrange for its collection by contacting the International Organization for Migration (IOM) mission in Islamabad. In some cases, the Australian High Commission may contact you directly to arrange collection.
Biometrics Collection
You are no longer required to schedule an appointment for biometrics collection in Pakistan as part of your Australian visa application. Please ensure that you bring your photographic identification, passport, and the biometrics letter issued by the Department of Home Affairs for a swift and efficient service. To find the nearest Australia Biometrics Collection Centre, visit the VFS Global website.
Entering and Leaving Australia
For comprehensive information on security, quarantine, health, or customs requirements when entering or leaving Australia, please visit the relevant section on our website.
Protect Yourself from Immigration Scams
Be cautious of immigration scammers when applying for an Australian visa. They may attempt to steal your money or submit fraudulent documents on your behalf. It is important to note that advising or engaging in such practices is illegal.
Providing false or misleading information in your visa application may result in its rejection. The Department of Home Affairs may also withhold granting a visa for three years if you or a member of your family unit has had a visa refused due to the submission of false documents or information.
We recommend conducting your own research to understand the costs and requirements for your visa. You are not obligated to use a visa agent; you can apply for a visa independently using the information provided on the Department of Home Affairs' website.
Report Illegal Activity
If you have information about suspicious or illegal immigration, visa, customs, or trade activities, you can anonymously report it to the Department of Home Affairs by completing the provided form. Please be aware that intentionally providing false or misleading information to Border Watch is a serious offense.
Passport Services
Welcome to the Passport Services section of the Australian High Commission in Pakistan. To obtain a complete information pack on how to lodge and complete your passport application, please ensure you meet the eligibility criteria for the specific passport service you require:
For Australian citizenship certificates, please visit the Department of Home Affairs website to apply or replace damaged, destroyed, or lost certificates.
Regarding Australian birth, death, and marriage certificates, the Australian High Commission in Islamabad does not issue these documents. You can apply for them through the relevant State or Territory Registry of Births, Deaths, and Marriages, which can be found on their official websites.
Elections and Voting While Overseas
For information about upcoming elections and voting while overseas, please visit the Australian Electoral Commission (AEC) website to check your enrolment details and apply for a postal vote.
International Driving Permits
If you plan to drive in Pakistan and do not possess a Pakistan driver's license, you will need an International Driving Permit (IDP) in addition to your Australian license. The IDP is a translation of your Australian driver's license and is essential for driving in foreign countries. You can apply for an IDP through the Australian Automobile Association (AAA) website, as they are the authorized distributor of IDPs in Australia.
Renewal of Australian Driver's Licenses
Renewal of Australian driver's licenses is handled by State and Territory Authorities. The Australian Embassy does not issue or renew driver's licenses. If you require assistance with the witnessing and certification of documents, please refer to the Notarial Services section. For renewal documentation and information, please contact the transport office in your relevant Australian State or Territory.
Services Australia
For information on Centrelink, pensions, social security, and Medicare, please contact Services Australia directly for details about their range of payments and services.
Australian Taxation Office
Understanding and managing your taxation obligations is your responsibility. Consular staff cannot provide tax advice or distribute 'Tax Packs.' Please refer to the Australian Taxation Office for relevant information.
Returning to Australia
If you are an Australian or resident returning from abroad, you can find useful information for your journey on our website.
Taking Cats and Dogs to Australia
For information on bringing cats and dogs to Australia, please visit the relevant section on our website Yugo.pk for guidance and requirements.
We kindly request that you refrain from contacting the Australian High Commission for visa or citizenship inquiries.
Please be aware that the Australian High Commission does not handle visa-related queries, citizenship matters, or provide visa application updates. Our staff is unable to offer guidance on the process of applying for an Australian visa.
For more detail please visit: Australia Visa from Pakistan
If you've missed a call from the Australian High Commission, please do not attempt to call back. We will be in touch to reschedule the call.
For inquiries related to your visa application, including complex issues or information not found on the Department of Home Affairs website, you can reach out to the Global Service Centre (GSC) at +61 2 6196 0196. The GSC operates from Monday to Friday, 9 am to 5 pm AEST. Please have your identification documents ready for verification.
General Visa and Citizenship Information
The Department of Home Affairs does not provide migration advice or assist in selecting the right visa for your situation. For assistance in applying for a visa, you may consider engaging a registered migration agent. Additional information can be found on the Office of the Migration Agents Registration Authority website.
Most Australia visa and citizenship applications can be submitted online through ImmiAccount. You can also check your visa application's status by logging in to your ImmiAccount.
If you already possess a visa, you can verify your visa status and entitlements through the Visa Entitlement Verification Online system.
For information on current visa processing times, please visit the global visa processing times page. Please refrain from seeking progress updates if your application falls within the global visa processing times.
In case your circumstances have changed or are about to change, and they may affect your visa, please inform the Department of Home Affairs accordingly.
If you have feedback for the Department of Home Affairs, you can submit it through the compliments, complaints, and suggestions online form.
For information on citizenship by descent for your child, please refer to the Home Affairs website.
Refugee and Humanitarian Program
If you are residing outside Australia and require humanitarian protection, there may be options for resettlement in Australia. You can find more information on how to resettle in Australia on the Department of Home Affairs website if you are located outside Australia.
To apply for a Refugee and Humanitarian (Class XB) visa, complete a Form 842 and send your application to the nearest immigration office outside Australia.
ImmiCard Collection
ImmiCards are issued to certain visa holders who do not possess a passport recognized by the Australian Government. If you have been issued an ImmiCard, you can arrange for its collection by contacting the International Organization for Migration (IOM) mission in Islamabad. In some cases, the Australian High Commission may contact you directly to arrange collection.
Biometrics Collection
You are no longer required to schedule an appointment for biometrics collection in Pakistan as part of your Australian visa application. Please ensure that you bring your photographic identification, passport, and the biometrics letter issued by the Department of Home Affairs for a swift and efficient service. To find the nearest Australia Biometrics Collection Centre, visit the VFS Global website.
Entering and Leaving Australia
For comprehensive information on security, quarantine, health, or customs requirements when entering or leaving Australia, please visit the relevant section on our website.
Protect Yourself from Immigration Scams
Be cautious of immigration scammers when applying for an Australian visa. They may attempt to steal your money or submit fraudulent documents on your behalf. It is important to note that advising or engaging in such practices is illegal.
Providing false or misleading information in your visa application may result in its rejection. The Department of Home Affairs may also withhold granting a visa for three years if you or a member of your family unit has had a visa refused due to the submission of false documents or information.
We recommend conducting your own research to understand the costs and requirements for your visa. You are not obligated to use a visa agent; you can apply for a visa independently using the information provided on the Department of Home Affairs' website.
Report Illegal Activity
If you have information about suspicious or illegal immigration, visa, customs, or trade activities, you can anonymously report it to the Department of Home Affairs by completing the provided form. Please be aware that intentionally providing false or misleading information to Border Watch is a serious offense.
Passport Services
Welcome to the Passport Services section of the Australian High Commission in Pakistan. To obtain a complete information pack on how to lodge and complete your passport application, please ensure you meet the eligibility criteria for the specific passport service you require:
- Adult Passport Renewal Mailed-In Application (PC7)
- Eligibility: You must be 18 years or older and meet specific criteria related to your existing passport.
- Child Passport Renewal Mailed-In Application (PC8)
- Eligibility: Child passport renewal applicants (PC8) must meet age and parental consent requirements.
- Passport Application (PC8) Lodged in Person - By Appointments Only
- Eligibility: This service is for first-time child applicants and certain adult passport situations.
For Australian citizenship certificates, please visit the Department of Home Affairs website to apply or replace damaged, destroyed, or lost certificates.
Regarding Australian birth, death, and marriage certificates, the Australian High Commission in Islamabad does not issue these documents. You can apply for them through the relevant State or Territory Registry of Births, Deaths, and Marriages, which can be found on their official websites.
Elections and Voting While Overseas
For information about upcoming elections and voting while overseas, please visit the Australian Electoral Commission (AEC) website to check your enrolment details and apply for a postal vote.
International Driving Permits
If you plan to drive in Pakistan and do not possess a Pakistan driver's license, you will need an International Driving Permit (IDP) in addition to your Australian license. The IDP is a translation of your Australian driver's license and is essential for driving in foreign countries. You can apply for an IDP through the Australian Automobile Association (AAA) website, as they are the authorized distributor of IDPs in Australia.
Renewal of Australian Driver's Licenses
Renewal of Australian driver's licenses is handled by State and Territory Authorities. The Australian Embassy does not issue or renew driver's licenses. If you require assistance with the witnessing and certification of documents, please refer to the Notarial Services section. For renewal documentation and information, please contact the transport office in your relevant Australian State or Territory.
Services Australia
For information on Centrelink, pensions, social security, and Medicare, please contact Services Australia directly for details about their range of payments and services.
Australian Taxation Office
Understanding and managing your taxation obligations is your responsibility. Consular staff cannot provide tax advice or distribute 'Tax Packs.' Please refer to the Australian Taxation Office for relevant information.
Returning to Australia
If you are an Australian or resident returning from abroad, you can find useful information for your journey on our website.
Taking Cats and Dogs to Australia
For information on bringing cats and dogs to Australia, please visit the relevant section on our website Yugo.pk for guidance and requirements.