John Brown
Member
Horizon3.ai announced its new integration of its NodeZero® platform with ServiceNow Vulnerability Response (VR), enabling organizations to automatically send exploit-verified findings into ServiceNow workflows for faster, risk-based remediation.
The integration means that when NodeZero identifies a weakness that is proven exploitable, that information flows directly into ServiceNow VR—complete with asset details, exploit evidence and priority status eliminating manual ticket creation and reducing the delay between detection and remediation.
Key Highlights of the Integration
- Seamless ticketing automation: Exploits found by NodeZero are automatically surfaced as tickets in ServiceNow, with the correct affected asset and status, making the hand-off between security and IT smoother.
- Prioritization of exploitable risk: Because NodeZero doesn't just list potential vulnerabilities but tests them to confirm exploit paths only high-impact issues are sent to remediation teams, reducing alert fatigue.
- Support for existing workflows: The integration supports both ServiceNow and Jira ticketing systems, giving enterprises flexibility in how they embed NodeZero findings into their IT/security operations.
- Availability: The feature is generally available immediately to NodeZero customers at no extra cost, enabling organizations to implement right away.
Why It Matters for Organizations
- Faster remediation cycles: By automating the hand-off from discovery to action, organizations can close exploitable paths more quickly and reduce dwell time.
- Better collaboration between SecOps and ITOps: With validated exploit data feeding directly into ServiceNow, the gap between “finding” and “fixing” is narrowed, improving accountability and efficiency.
- Reduced noise, increased signal: Because NodeZero validates exploitability, teams spend less time chasing low-risk issues and focus on what truly matters.
- Enhanced visibility and control: Executives and audit teams gain better insights into which risks have been remediated, the proof of exploitation, and how workflows are progressing.
- Scaling security operations: For large organizations, automating hand-offs and prioritization allows security teams to scale without simply adding head-count.
Considerations for Implementation
- Data and workflow alignment: Organizations should ensure that asset inventories, ticketing workflows and remediation teams are aligned to take full advantage of the integrated data flow.
- Change management: Even with automation, teams must still define roles, response SLAs and escalation paths automation doesn't replace governance.
- Integration readiness: Configuration of ServiceNow (API access, permissions, webhook setup) and NodeZero (asset mapping, ticketing filters) is required to ensure smooth operation.
- Performance monitoring: Metrics such as time to ticket creation, time to remediation, number of high-impact issues closed should be tracked to validate the benefit of the integration.
- Security of workflow data: Because exploit evidence and asset data are moving between systems, organizations should validate that their API/webhook setup meets internal security standards.
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